1: After your application is successfully processed, we will send a confirmation to your email. This email includes a link to access your digital travel document instantly. You can also log into your account on our website at any time using the “My Order” button to view your documents and track your physical copy’s shipping status.
2: No. Our service helps you obtain a supplementary travel document that translates your domestic driver’s license. It is not an official government-issued ID and does not replace your license. It should always be carried with your valid driver’s license from your home country.
3: The travel document we help you obtain is useful for driving in over 150 countries. It is widely accepted by many car rental agencies and local authorities as a translation of your license. We always recommend checking with authorities in your destination country for their specific local requirements.
4: While the digital copy is very convenient for immediate access, its acceptance can vary by country and even by individual rental agencies. Therefore, we strongly recommend always carrying the physical booklet with you during your travels to ensure a smooth experience.
5: Our travel document is not valid for driving in Mainland China. While our document is useful in over 150 countries, we always advise checking your destination’s specific driving rules before you travel.
6: Driving in Japan has unique and strict requirements. While the document we provide is based on standard international formats, Japan often requires a permit issued by a specific list of authorized bodies. Please contact our 24/7 support team before placing your order so we can provide you with the most accurate guidance for your trip to Japan.
7: Our service is designed for non-US license holders. Per regulations within the United States, only specific automobile associations (like AAA and AATA) are authorized to issue IDPs to holders of a valid US driver’s license. We fully respect and comply with these regulations.
8: Absolutely. We stand by our service with a clear and straightforward Money-Back Guarantee. You can review the full terms and conditions on our guarantee policy page, which is linked in our website’s footer.
9: The validity period you choose (1, 2, or 3 years) indicates the length of our service to you. However, please be aware that some countries have local regulations that may only recognize a permit for up to one year from your date of entry. We always advise checking local rules if you plan a long-term stay.
10: Yes, the travel document we provide is widely accepted by major and local car rental companies around the world when presented alongside your valid, original driver’s license. It serves as the required translation of your license.